Our shop is restocked as fresh batches of medicines are made.

This way, you can purchase what is freshest, seasonal, and available.

We typically ship orders every other week on the second and fourth week of each month.

We are a small team, so this model allows us to efficiently package and ship porters from our small batch apothecary.

After we process your order and it leaves the apothecary, the transit time for the shipping you selected at checkout begins.

Shipping & Refunds

Refunds: All sales are final. As Mountain Song is a small, independent, one-woman business, each product is made by hand in small batches with care and intention. For this reason, I am unable to offer returns, refunds, or replacements on purchased items. I appreciate your understanding and support of small, artisan-crafted work.

Mountain Song Shipping Policy: Mountain Song is not responsible for lost, stolen, damaged, and/or tampered-with packages. We cannot replace lost or stolen items on orders. All shipping disputes will be handled through the carrier; a claim must be filed with the USPS. 

Consider purchasing insurance with USPS to cover any damages that may occur in transit.

Thanks for your support and understanding, 

With gratitude, 
Mary McCallum 

Founder & Clincal herbalist behind Mountain Song